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ACC Chief Legal Officers 2017 Survey - Key Findings

Forty-six percent of CLOs may terminate a law firm or outsidecounsel relationship next year Thirty-one percent of CLOs reported that they terminated at leastone law firm or outside counsel relationship for underperformingin 2016. Forty-six percent report that they either definitely(10 percent) or may (36 percent) terminate a law firm or outsidecounsel relationship with the intent to hire a new firm to performthe same work in 2017. Delegation of legal operations expands Delegation of legal operations rose this year, with 23 percent delegating either full time or part time, up from 16 percent in 2016. Among those who delegate legal operations full time, 42 percent delegate to non-lawyers. Eig


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